1. Identification of the owner

In compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), the following identifying details of the owner of this website are provided:

• Company name: Alvarez & Red, S.L.
• Trade name: Satour Boutique DMC
• Tax ID (CIF/NIF): B93934693
• Registered office: Calle Sos del Rey Católico 14, 18006 Granada, Spain
• Travel agency licence: AN186363.2
• Commercial Registry: Registro Mercantil de Granada · Section 8 · Sheet GR65614 · IRUS 1000478462894
• Email: hola@satour.es
• Telephone: +34 658 12 27 28

2. Purpose of the website

This website presents the professional services of Satour Boutique DMC, a destination management company operating exclusively on a business-to-business basis for travel agencies, tour operators and travel advisors. It is not a sales channel for end consumers.

3. Terms of use

Access to and use of this website attributes the condition of user and implies full acceptance of these terms. Users undertake to use the website and its contents in accordance with the law, good faith, public order and these terms, and to refrain from any use that may damage the rights or interests of third parties or of the owner.

4. Intellectual and industrial property

All contents of this website — including but not limited to texts, photographs, videos, graphics, logotypes, trade marks, source code and design — are the property of Satour Boutique DMC or of third parties who have authorised their use, and are protected by intellectual and industrial property rights. Reproduction, distribution, public communication or transformation without express written authorisation is prohibited.

5. Liability

The owner does not guarantee the continuous availability of the website and shall not be liable for any damage arising from its unavailability, nor for the contents of third-party websites accessible through links. The owner reserves the right to modify the contents of this website without prior notice.

6. Applicable law and jurisdiction

These terms are governed by Spanish law. Any dispute arising from access to or use of this website shall be submitted to the Courts and Tribunals of Granada, unless a different jurisdiction is mandatorily established by law.

1. Data controller

Alvarez & Red, S.L., with tax ID B93934693 and registered office at Calle Sos del Rey Católico 14, 18006 Granada, Spain, email hola@satour.es, is the controller of the personal data collected through this website, in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD).

2. Data we collect and purpose

Through the request forms on this website we collect the following data: name, email address, intended travel date, the experience or destination the enquiry relates to, and any message voluntarily provided. This data is processed solely in order to respond to the professional enquiry, prepare a proposal and maintain the resulting commercial relationship.

3. Legal basis

The legal basis for processing is the consent of the data subject, given by submitting the form, and the pre-contractual measures required to respond to the enquiry (Article 6.1.a and 6.1.b GDPR).

4. Retention period

Data will be retained for as long as the commercial relationship is maintained and, thereafter, for the periods required to comply with legal obligations. Where no relationship materialises, data will be deleted within a maximum of 3 years from the last contact.

5. Recipients

Data will not be transferred to third parties except where legally required or where necessary for the provision of the service (for example, hosting providers or email services acting as data processors under contract). Where international transfers occur, appropriate safeguards under Chapter V GDPR will be applied.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing, portability and the right not to be subject to automated decision-making by writing to hola@satour.es, attaching a copy of an identity document. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Security

The controller applies appropriate technical and organisational measures to guarantee the security of personal data and prevent its alteration, loss or unauthorised processing or access.

1. What cookies are

Cookies are small text files stored in the user's browser when visiting a website. They allow the site to remember information about the visit and, in some cases, to analyse how the site is used.

2. Cookies used on this website

Strictly necessary cookies. This website currently uses no cookies of its own beyond those strictly necessary for its technical operation. No advertising or profiling cookies are used.

Third-party fonts. Typefaces are served by Google Fonts, which may register the user's IP address. See Google's privacy policy for details.

Analytics. [PENDING — if a web analytics tool is activated, its provider, purpose, retention period and opt-out mechanism must be listed here.]

3. How to manage cookies

Users may allow, block or delete cookies through their browser settings. Details are available in the help pages of Chrome, Firefox, Safari and Edge. Blocking strictly necessary cookies may affect the operation of the website.

4. Updates

This policy may be updated when the services used by the website change. Users are advised to review it periodically.